SHIPPING INFORMATION
Thank you for choosing www.soapdraintray.com for your shopping! We are committed to providing you with fast and reliable shipping services to ensure that you have a satisfactory shopping experience. Here are our shipping terms:
Delivery Area
We provide delivery throughout Australia, including major cities and some remote areas. For international delivery, please contact customer service for more information.
Shipping Policy
The shipping cost will vary depending on your order total, the selected shipping method and the delivery location. You can view the specific shipping costs at checkout.
Processing Time
We promise to process your order within 2 working days. After the order is confirmed, you will receive a confirmation email with the waybill number and tracking link.
Delivery Method
We work with the following couriers to ensure that the package you receive is safe and on time:
Australia Post
StarTrack
Sendle
You can choose the delivery method that suits you best at checkout.
- Estimated Delivery Time
The delivery time may vary depending on your location and the shipping method you choose. Generally, domestic orders are delivered within 7 working days, and international orders may take longer, with an estimated delivery time of 14 working days, depending on the destination and local shipping services. - Delivery Instructions
When you receive the package, please check that the outer packaging is intact. If you find any damage, please raise an objection with the courier before signing for it, and contact our customer service within 48 hours to report the problem. - Return Policy
If you are not satisfied with the purchased product, you can apply for a return within 14 days of receiving the product. The returned product must be in unused condition and in the original packaging. For more information on the return process, please visit our Return Policy page. - Customer Service
If you have any questions or need help, please feel free to contact us:
Email: www.soapdraintray.com
Phone: +61 406057683
Thank you for choosing us! We look forward to seeing you next time.
